Right of rescission

Right of withdrawal and return

If the delivered items do not meet your expectations, please contact us.
If no agreement is possible, we will take the goods back within 14 days. Returns must always be sent freely.
Unrepaid shipments will not be accepted.
In the event of justified warranty claims, we will reimburse the postage costs incurred.
Custom-made products are excluded from return and exchange.
You will then get the goods exchanged according to your wishes or the amount will be refunded immediately. Exchange shipments are made under postage calculation, unless it is a matter of guarantee or accident on our part. Return costs incurred by refusing to accept an ordered shipment are at the expense of the customer.
The place of performance for delivery and payment is Ellerau (Germany) for both parties. The place of jurisdiction is Ellerau (Germany) or the applicable legal place of jurisdiction. The goods remain our property until full payment.
Sorry for mistakes if there are some one in the shop, we can't take over adhesion.
The German version always applies. No liability is accepted for translation errors.